Frequently Asked Questions
It is always our pleasure to assist you and answer any questions you may have. Due to the large volume of calls and emails we receive, we have collected some of our most frequently asked questions so you can have answers right away.
What Are Your Hours of Operation?
Our current hours are Monday 9-5
Friday 9-5 (New Glasgow)
Friday 9-4 (Truro)
New Glasgow Shoe Store Saturdays 10 - 4 March or April to December.
How Can I Book an Appointment?
Do I Need a Referral to Visit HealthWalks?
Most private health insurance plans in Nova Scotia do not require a referral to see a podiatrist. However, it is best to check with your individual plan in advance of your appointment to ensure you are covered as MSI does not cover our services and we do not direct bill.
Do You Direct Bill?
We do not direct bill. We do provide forms necessary for you to add to your insurance paperwork to file your claim and ask for reimbursement.
Will My Treatments Be Covered By Insurance?
If you have any questions about coverage, we recommend that you reach out to your insurance provider as each plan is unique and they will be the best informed to answer your question. Our services are not covered under MSI.
Have a different question?
Send us an email at email@example.com and we’ll be happy to assist.