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Frequently Asked Questions

It is always our pleasure to assist you and answer any questions you may have. Due to the large volume of calls and emails we receive, we have collected some of our most frequently asked questions so you can have answers right away.

  • What Are Your Hours of Operation?
    Our current hours are Monday 9-5 Tuesday 9-5 Wednesday 9-5 Thursday 10-6 Friday 9-5 (New Glasgow) Friday 9-4 (Truro) New Glasgow Shoe Store Saturdays 10 - 4 March or April to December. Saturdays closed throughout winter
  • How Can I Book an Appointment?
    To book an appointment, please use our online booking tool with the button below or call the clinic you would like to book at (Truro 902-893-9675 or New Glasgow 902-755-9675). Please note we do not make appointments by email or Facebook messenger.
  • Do I Need a Referral to Visit HealthWalks?
    Most private health insurance plans in Nova Scotia do not require a referral to see a podiatrist. However, it is best to check with your individual plan in advance of your appointment to ensure you are covered as MSI does not cover our services and we do not direct bill.
  • Do You Direct Bill?
    We do not direct bill. We do provide forms necessary for you to add to your insurance paperwork to file your claim and ask for reimbursement.
  • Will My Treatments Be Covered By Insurance?
    If you have any questions about coverage, we recommend that you reach out to your insurance provider as each plan is unique and they will be the best informed to answer your question. Our services are not covered under MSI.

Have a different question?
Send us an email at and we’ll be happy to assist.

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